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Maple Voice Core is the foundation of Maple—included with every account. It’s a 24/7 AI phone answering system that handles incoming calls, answers customer questions using your custom FAQ knowledge base, and provides essential information about your business.
Maple Voice Core is included with all Maple accounts—no additional modules required.
Think of it as training a knowledgeable employee who never takes a break. Your AI uses the FAQs you provide to answer questions naturally, handle information requests, and route calls to staff when needed.

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What you can do with Voice Core

  • Answer common questions about hours, location, menu, and services
  • Handle calls 24/7, including after-hours inquiries
  • Customize the AI’s voice and personality to match your brand
  • Transfer calls to staff when needed
  • Support multiple languages automatically
  • Track call analytics to understand customer needs

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Foundation for other modules

Maple Voice Core serves as the base for additional capabilities:

Orders Module

Add order-taking capabilities with POS integration, payment processing, and delivery.

Bookings Module

Handle table reservations through natural conversation via OpenTable.

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