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Troubleshooting guides for each POS integration.

Toast Issues

Common Problems

  • API rate limits: Space out menu syncs
  • Location mismatch: Verify location IDs
  • Menu visibility: Check Toast menu settings
  • Payment processing: Confirm Toast Payments enabled

Toast Support

  • Toast Help Center: help.toasttab.com
  • Toast Support: 617-297-1005

Square Issues

Common Problems

  • OAuth expiration: Reauthorize connection
  • Catalog sync: Check Square catalog
  • Modifier groups: Verify modifier setup
  • Location settings: Confirm correct location

Square Support

  • Square Seller Community: sellercommunity.square.com
  • Square Support: 1-855-700-6000

Clover Issues

Common Problems

  • API token invalid: Generate new token
  • Inventory sync: Enable inventory tracking
  • Tax calculation: Verify tax settings
  • Employee permissions: Check API access

Clover Support

  • Clover Help: help.clover.com
  • Clover Support: 1-855-853-8340

Quantic Issues

Common Problems

  • Multi-location: Map locations correctly
  • Menu variations: Set regional menus
  • API limits: Check rate limits
  • Reporting delays: Allow processing time

Quantic Support

  • Contact your Quantic representative
  • Technical support portal

Manual Setup Issues

Common Problems

  • Order notifications: Check email/SMS settings
  • Menu organization: Review categories
  • Payment setup: Verify processing account
  • 86’d items: Update availability regularly

Getting Help

  1. Check POS-specific documentation
  2. Review integration logs
  3. Test with simple order
  4. Contact Maple support
  5. Engage POS vendor support