Coming soon. The Qu integration is in final certification and not yet generally available. Contact your Maple
representative to join the waitlist.
Prerequisites
Before starting, ensure you have:- ✅ Your Qu store ID (provided by Qu)
- ✅ Maple Voice Core configured
- ✅ Location configuration
Setup process
1
Enter your Qu store ID
Provide the numeric Qu store ID for this restaurant in the Maple dashboard.
2
Choose your order channel
Select the Qu order channel Maple orders should flow through (typically “Web”).
3
Choose your order type
Select the Qu order type for Maple orders (typically “Take Out” or “Web Orders”).
4
Activate
Your menu imports automatically from Qu. Verify items, modifiers, and prices, then go live.
Features
- Automatic menu synchronization (hourly), including 86’d / out-of-stock items
- Full modifier support, including nested modifier groups and portions
- Tax and totals calculated by Qu — what the guest pays always matches the Qu check
- Orders appear directly on your Qu POS and KDS
Payment processing
Maple collects payment before the order is sent to Qu. The payment is recorded on the Qu check so your reports stay accurate.- Payment links are supported for pickup orders
- Pay-in-store is not supported for Qu — Qu requires the check to be fully paid when Maple places it
Menu synchronization
Your Qu menu syncs automatically:- ✅ All menu items and prices (including portion pricing)
- ✅ Modifiers, nested modifier groups, and included-quantity rules
- ✅ Categories
- ✅ 86’d (out-of-stock) items
Menu changes should be made in Qu. Changes sync to Maple within the hour, or trigger a manual sync from the Maple dashboard.
Troubleshooting
Orders not appearing on the POS
Orders not appearing on the POS
- Confirm the Qu store is online - Verify the order channel and order type selected during setup are enabled in Qu
- Contact support with the order number
Support
- Qu Support: Contact your Qu representative
- Maple Support: Text +1 929 543 0229
Next Steps
Configure delivery
Set up delivery zones and fees
Go live
Launch your Maple AI