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Connect Maple directly to your Chowbus POS system for seamless order processing. Orders taken via phone or SMS appear instantly in your Chowbus system.
Card payments go through Chowbus’s own payment links, so there is no separate business verification (KYC) step.

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Prerequisites

Before starting, ensure you have:
  • ✅ Your Chowbus location ID
  • ✅ A Maple Pro plan, which includes phone ordering and POS integrations

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Setup Process

1

Enter Your Location ID

Give Maple your Chowbus location ID to connect your account.
2

Menu Sync

Your Chowbus menu syncs automatically. Verify that items, modifiers, categories, and prices imported correctly.
3

Test Integration

Place test orders to verify the full order flow.

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Connecting Chowbus

Chowbus connects with your location ID. Maple holds the Chowbus API key, so you don’t enter one:
  1. Go to Orders Module → POS Integration
  2. Select Chowbus from the available options
  3. Enter your Chowbus location ID (it starts with loc_)
  4. Maple validates the connection and imports your menu
Contact your Chowbus representative if you need help locating your location ID.
Your Chowbus menu syncs to Maple:
  • ✅ All menu items and prices
  • ✅ Categories and organization
  • ✅ Modifier groups and modifiers
  • ✅ Item availability, on each menu sync
Menu changes should be made in Chowbus. Chowbus doesn’t send changes to Maple as you make them: they reach Maple on the next menu sync, and you can sync by hand with Resync Menu on the Menus page.

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Payment Processing

Chowbus supports the following payment options:
  • Credit/debit cards through Chowbus’s own payment links
  • Pay-in-store for pickup orders

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Payment Rules

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Order Management

Maple orders appear in Chowbus as:
  • Standard Chowbus order format
  • Full reporting integration

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Order Flow

  1. Customer places order via Maple (phone or SMS)
  2. Maple validates the order against your Chowbus menu
  3. Order is submitted to Chowbus with line items and modifiers
  4. Kitchen receives the order through your normal Chowbus workflow

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Multi-Language Support

Chowbus menus often include translations for menu items. Maple reads each dish’s main Name field from Chowbus, whatever language is in it, so keep the English name in the Name field rather than Foreign name.

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Troubleshooting

  • Confirm the integration is active - Check that Chowbus is online and your location ID is correct - Verify location settings - Review error logs in the dashboard
  • Verify your location ID is correct; it starts with loc_ - Contact your Chowbus representative if you need help finding it
  • Cancellation depends on the order status in Chowbus - Orders already in preparation may not be cancellable - Check the Maple dashboard for cancellation error details

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Support

  • Chowbus Support: Contact your Chowbus representative
  • Maple Support: Text +1 929 543 0229

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Next Steps

Configure Payments

Set up payment processing

Configure Delivery

Set up delivery zones and fees