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Ensure you meet these requirements before setting up the Orders Module.

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Required setup

Before starting:
  • ✅ Maple Voice Core fully configured
  • ✅ FAQs configured
  • ✅ Phone number active
  • ✅ Business information verified
  • ✅ Bank account ready (for payments)

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Business requirements

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Documentation needed

  • Business registration (LLC, Corp, etc.)
  • EIN or Tax ID
  • Bank account details
  • Owner identification

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For POS integration

  • Admin access to POS system
  • Location IDs
  • API credentials (varies by POS)
  • Menu already in POS

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For manual setup

  • Complete menu with prices
  • Modifier options
  • Availability schedule
  • Category organization

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KYC requirements

Required for: Toast, Square, Clover, SpotOn, Smile, SkyTab, NCR Aloha, NCR Voyix, Tray, Chowbus, Manual Not required for: Quantic

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KYC documents

  • Government-issued ID
  • Business license
  • Bank statement
  • Proof of address
KYC verification takes 2-3 business days. Start early.

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Technical requirements

  • Stable internet connection
  • Modern web browser
  • Smartphone for testing
  • Access to email

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Team preparation

  • Identify who will manage orders
  • Train staff on new order flow
  • Prepare for test period
  • Plan launch communication

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Next Steps

Choose POS integration

Select your system

Start KYC

Begin verification