Required setup
Before starting:- ✅ A Maple Pro plan, which includes phone ordering and POS integrations
- ✅ FAQs configured
- ✅ Phone number active
- ✅ Business information verified
- ✅ Bank account ready (for payments)
Business requirements
Documentation needed
- Business registration (LLC, Corp, etc.)
- EIN or Tax ID
- Bank account details
- Owner identification
For POS integration
- Admin access to POS system
- The account ID or sign-in your POS needs (see your POS setup page)
- Menu already in POS
For manual setup
- Complete menu with prices
- Modifier options
- Availability schedule
- Category organization
KYC requirements
Stripe KYC is required for: Toast locations on StreamOrders, Square, Clover (or Gravity onboarding for merchants invited through Gravity), NCR Aloha, NCR Voyix, Tray, Manual Other payment setups: Toast connected directly (Toast Hosted Checkout through your Toast account), SpotOn (CyberSource, set up with your SpotOn connection), Shift4 Dine (Shift4), Smile (Gravity), Quantic and Chowbus (the POS’s own payment links)KYC documents
- Government-issued ID
- Business license
- Bank statement
- Proof of address
Technical requirements
- Stable internet connection
- Modern web browser
- Smartphone for testing
- Access to email
Team preparation
- Identify who will manage orders
- Train staff on new order flow
- Prepare for test period
- Plan launch communication
Next Steps
Choose POS integration
Select your system
Start KYC
Begin verification