> ## Documentation Index
> Fetch the complete documentation index at: https://docs.maple.inc/llms.txt
> Use this file to discover all available pages before exploring further.

# Maple Voice Core Overview

> Understand the foundation of your Maple voice AI system

Maple Voice Core is the foundation of Maple—included with every account. It's a 24/7 AI phone answering system that handles incoming calls, answers customer questions using your custom FAQ knowledge base, and provides essential information about your business.

<Note>Maple Voice Core is included with all Maple accounts—no additional modules required.</Note>

Think of it as training a knowledgeable employee who never takes a break. Your AI uses the FAQs you provide to answer questions naturally, handle information requests, and route calls to staff when needed.

## What you can do with Voice Core

* Answer common questions about hours, location, menu, and services
* Handle calls 24/7, including after-hours inquiries
* Customize the AI's voice and personality to match your brand
* Transfer calls to staff when needed
* Support multiple languages automatically
* Track call analytics to understand customer needs

## Foundation for other modules

Maple Voice Core serves as the base for additional capabilities:

<CardGroup cols={2}>
  <Card title="Orders Module" icon="receipt" href="/orders/overview">
    Add order-taking capabilities with POS integration, payment processing, and delivery.
  </Card>

  <Card title="Bookings Module" icon="calendar" href="/bookings/overview">
    Handle table reservations through natural conversation via OpenTable.
  </Card>
</CardGroup>

## Need help?

* **Setup guide**: [Quickstart](/quickstart)
* **Troubleshooting**: [Voice Core issues](/troubleshooting/voice-core)
* **Best practices**: [Voice scripts](/best-practices/voice-scripts)