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If you bring restaurants to Maple, you work inside a partner organization. This page explains how an organization, its restaurants, and their locations fit together.

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The hierarchy

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your partner account
The account Maple creates for you as a partner. It contains your merchants. People on your organization’s team can manage every merchant and location under it.
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a restaurant business or brand
One restaurant business. A merchant has one or more locations, and one owner. Payment and billing setup for a merchant is held by its legal entity.
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one physical restaurant
A single restaurant site. Each location has its own phone number, agent, menu, hours, and POS connection. A location is the unit Maple prices and bills: every location has a plan.
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the company that is billed
The company that is billed and that receives payments. A merchant usually has one. A merchant with several companies can have a different legal entity for different locations.
A merchant belongs to one organization, and a location belongs to one merchant. Locations don’t move between merchants.

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Who can do what

Roles are set per person. People you invite to a single location only see that location.

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Contract terms and product terms

If you read the reseller agreement, here is how its terms map to what you see in the dashboard:

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Next steps

Get your partner account

How your organization is created and how to add teammates.

Add a restaurant

Create a merchant or add a location.

Set up a location

The checklist from profile to go live.

Billing

How plans and billing work.
Building an integration with the Developer API? See Organizations, merchants, and locations.