General Questions
Which POS systems are supported?
Which POS systems are supported?
Currently: Toast, Square, Clover, and Quantic. More coming soon. Manual setup available for unsupported systems.
Do I need KYC verification?
Do I need KYC verification?
Yes for Toast, Square, Clover, and Manual setup. Not required for Quantic.
How long does setup take?
How long does setup take?
With KYC: 2-3 business days. Without KYC (Quantic): Same day.
Can customers modify orders after placing?
Can customers modify orders after placing?
No, orders must be cancelled and re-placed for modifications.
Payment Questions
What payment methods are accepted?
What payment methods are accepted?
Credit/debit cards, digital wallets, and cash for pickup orders.
Are there processing fees?
Are there processing fees?
Payment processing is included in your Maple plan.
How are tips handled?
How are tips handled?
Tips can be suggested and processed with the order.
Menu Questions
How do I update my menu?
How do I update my menu?
Can I set items as unavailable?
Can I set items as unavailable?
Do modifiers sync from POS?
Do modifiers sync from POS?
Yes, all modifiers and options sync automatically.