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Connect Maple directly to your Smile POS system for seamless order processing.
Smile integration requires KYC verification, which typically takes 2-3 business days.

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Prerequisites

Before starting, ensure you have:
  • ✅ Admin access to Smile
  • ✅ Maple Voice Core configured
  • ✅ Business documentation for KYC
  • ✅ Bank account information

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Setup Process

1

Start KYC Verification

Submit business verification documents
2

Connect Smile Account

Authorize Maple to access your Smile system
3

Configure Locations

Select which locations to enable
4

Menu Sync

Verify menu imported correctly
5

Test Integration

Place test orders to verify setup

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KYC Requirements

Same as other integrated POS systems:
  • Business registration documents
  • EIN or Tax ID letter
  • Owner’s government-issued ID
  • Bank statement or voided check
Your Smile menu automatically syncs to Maple:
  • All menu items and prices
  • Modifiers and options
  • Categories and organization
  • Real-time availability updates

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Order Management

Maple orders appear in Smile as:
  • Source: “Maple - Phone” or “Maple - SMS”
  • Standard Smile orders
  • Full reporting integration

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Support

For Smile-specific issues, contact your Smile representative. For Maple integration support, text (646) 444-1357.

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Next Steps