Smile integration requires KYC verification, which typically takes 2-3 business days.
Prerequisites
Before starting, ensure you have:- ✅ Admin access to Smile
- ✅ Maple Voice Core configured
- ✅ Business documentation for KYC
- ✅ Bank account information
Setup Process
KYC Requirements
Same as other integrated POS systems:- Business registration documents
- EIN or Tax ID letter
- Owner’s government-issued ID
- Bank statement or voided check
Menu Synchronization
Your Smile menu automatically syncs to Maple:- All menu items and prices
- Modifiers and options
- Categories and organization
- Real-time availability updates
Order Management
Maple orders appear in Smile as:- Source: “Maple - Phone” or “Maple - SMS”
- Standard Smile orders
- Full reporting integration