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There are two ways to add a restaurant. Pick the one that matches the business.

Add a new merchant

Use this when you sign a new restaurant business. The restaurant owner gets an email invite and finishes their own account setup.
1

Open the Merchants page

Log in at app.maple.inc at the organization level and open Merchants.
2

Click New Merchant

Enter the merchant name and the owner’s email, name, and phone number.
3

Send the invite

Maple creates the merchant with a first location and emails the owner. The first location is created as a placeholder, which setup fills in.
4

The owner signs up

The owner follows the email, creates their login, and completes the onboarding steps for the first location.
Each merchant has one owner. Use the restaurant owner’s email, not a shared partner address, so the owner keeps control of their account.

Add a location to an existing merchant

Use this when a restaurant business opens or adds another site.
1

Switch into the merchant

Pick the merchant from the switcher at the top of the sidebar.
2

Click Create Location

The Create Location window opens. It guides you through:
  • Legal entity: choose which company this location belongs to. This step shows only when the merchant already has at least one legal entity.
  • Location details: the location’s name and phone number.
  • Plan: choose the plan for this location. This step is skipped when billing is arranged through Maple. Maple can prefill a location manager invite on request.
  • Review and confirm.
3

Set up the location

Continue with the location setup checklist.
You need admin access on the merchant to create a location.

One merchant or several?

Create separate merchants when restaurants have different owners or are different brands. Each merchant has its own owner, users, and legal entity. Add locations to one merchant when they are sites of the same business and the same owner runs them. A location can’t be moved to another merchant later, so decide before you create it.

Invite people to a location

To give a manager or staff member access to a single location, open the location’s settings and go to Users & Invites. Roles are Owner, Admin, Manager, and Staff. See How Maple is organized.