> ## Documentation Index
> Fetch the complete documentation index at: https://docs.maple.inc/llms.txt
> Use this file to discover all available pages before exploring further.

# Maple Voice Core FAQ

> Common questions about Maple Voice Core features

Common questions and answers about Maple Voice Core functionality.

## General Questions

<AccordionGroup>
  <Accordion title="What is Maple Voice Core?">
    Maple Voice Core is the base module included with all Maple accounts. It handles incoming calls, answers FAQs, and
    provides restaurant information 24/7.
  </Accordion>

  <Accordion title="Do I need Maple Voice Core for Orders Module?">
    Yes, Maple Voice Core is required as the foundation for all other modules including Orders.
  </Accordion>

  <Accordion title="Can I use my existing phone number?">
    Yes, you can port your existing number to Maple. The process takes 5-7 business days.
  </Accordion>

  <Accordion title="What languages are supported?">
    Maple supports English (always on), Spanish, and Mandarin Chinese. French is available in beta by request.
    Additional languages are added regularly — contact Maple support for the latest availability. See [voice
    configuration](/voice-core/voice-configuration) for setup details.
  </Accordion>
</AccordionGroup>

## Setup Questions

<AccordionGroup>
  <Accordion title="How long does setup take?">
    Basic Maple Voice Core setup takes about 15-30 minutes. You can start receiving calls immediately.
  </Accordion>

  <Accordion title="Can I change the voice later?">
    Yes, you can change voice settings, personality, and language options at any time.
  </Accordion>

  <Accordion title="Do I need technical knowledge?">
    No, the setup is designed for non-technical users with step-by-step guidance.
  </Accordion>
</AccordionGroup>

## Feature Questions

<AccordionGroup>
  <Accordion title="Can it handle multiple calls?">
    Yes, Maple can handle unlimited simultaneous calls without busy signals.
  </Accordion>

  <Accordion title="Does it work after hours?">
    Yes, Maple works 24/7 and can provide different responses during closed hours.
  </Accordion>

  <Accordion title="Can it transfer to staff?">
    Yes, calls can be transferred to staff based on your configured rules.
  </Accordion>
</AccordionGroup>

## Next Steps

* [View all features](/voice-core/overview)
* [Start setup](/quickstart)
* [Contact support](mailto:hello@maple.inc)