> ## Documentation Index
> Fetch the complete documentation index at: https://docs.maple.inc/llms.txt
> Use this file to discover all available pages before exploring further.

# Send feedback

> Tells Maple about a bug, a missing capability, wrong docs, or an error you could not act on. Cite the `request_ids` involved so we can see what you sent. Maple copies its request history for ids it recognizes and keeps any other id as given, so a report is never refused over an id. Any credential may send feedback; no scope is required. Each app may send 20 per environment per hour; beyond that the API answers 429 with `Retry-After`. Maple reads feedback every week. Nothing changes automatically when you send it, and you get no reply through the API. This contract will not break: fields and `kind` values may be added, never removed, renamed, or made required.



## OpenAPI

````yaml /openapi/developer-api.json post /feedback
openapi: 3.1.0
info:
  title: Maple Developer API
  version: 0.0.1
  description: >-
    Public API for POS and platform partners to integrate with Maple: granted
    locations and connections, the order loop (validation, notification,
    accept/deny, status updates), payment-link visibility, menu publishing, and
    HMAC-signed webhooks. Authenticate every request with a Bearer API key
    (`mpk_test_…` / `mpk_live_…`). The credential determines the environment:
    test-mode credentials only see test data, live-mode credentials only see
    live data.
servers:
  - url: https://api.maple.inc/v1
    description: Production
  - url: https://api.staging.maple.inc/v1
    description: Sandbox (development and testing)
security: []
tags:
  - name: General
    description: Service status and credential introspection.
  - name: Locations
    description: The restaurant locations your app has been granted access to.
  - name: Connections
    description: Become (or stop being) a granted location’s order receiver.
  - name: Menu
    description: Publish and read a connected location’s menu.
  - name: Delivery zones
    description: >-
      Manage a connected location’s delivery zones and check whether a
      coordinate is deliverable.
  - name: Orders
    description: 'The order loop: read orders, submit validation results, and decide orders.'
  - name: Bookings
    description: >-
      Bookings (rolling out per location): a location’s booking profile,
      availability, holds, bookings, walk-ins, venue verbs, configuration, and
      live floor.
  - name: Waitlist
    description: >-
      A Maple-native location’s walk-up waitlist: the queue and wait estimate,
      joining, and venue actions.
  - name: Webhooks
    description: Event-type catalog, subscriptions, the event ledger, and replay.
  - name: Feedback
    description: >-
      Tell Maple about a bug, a missing capability, wrong docs, or an error you
      could not act on.
paths:
  /feedback:
    post:
      tags:
        - Feedback
      summary: Send feedback
      description: >-
        Tells Maple about a bug, a missing capability, wrong docs, or an error
        you could not act on. Cite the `request_ids` involved so we can see what
        you sent. Maple copies its request history for ids it recognizes and
        keeps any other id as given, so a report is never refused over an id.
        Any credential may send feedback; no scope is required. Each app may
        send 20 per environment per hour; beyond that the API answers 429 with
        `Retry-After`. Maple reads feedback every week. Nothing changes
        automatically when you send it, and you get no reply through the API.
        This contract will not break: fields and `kind` values may be added,
        never removed, renamed, or made required.
      operationId: developer-api-feedback.createFeedback
      parameters: []
      requestBody:
        content:
          application/json:
            schema:
              type: object
              properties:
                kind:
                  type: string
                  enum:
                    - bug
                    - missing_capability
                    - docs_wrong
                    - unclear_error
                    - other
                  description: >-
                    `bug`: the API did something wrong. `missing_capability`:
                    you needed something the API cannot do. `docs_wrong`: the
                    docs or reference disagree with the API. `unclear_error`: an
                    error did not tell you what to change. `other`: anything
                    else.
                summary:
                  type: string
                  allOf:
                    - pattern: ^\S[\s\S]*\S$|^\S$|^$
                    - minLength: 1
                    - maxLength: 200
                    - pattern: ^[^\u0000]*$
                    - pattern: ^[^\u0000-\u001F\u007F-\u009F\u2028\u2029]*$
                      description: One line, at most 200 characters.
                attempted:
                  anyOf:
                    - type: string
                      allOf:
                        - pattern: ^\S[\s\S]*\S$|^\S$|^$
                        - minLength: 1
                        - maxLength: 4000
                        - pattern: ^[^\u0000]*$
                    - type: 'null'
                  description: >-
                    What you were trying to do, as a goal (for example, "seat a
                    walk-in party of four"). Leave it out when the feedback is
                    not about a task.
                expected:
                  anyOf:
                    - type: string
                      allOf:
                        - pattern: ^\S[\s\S]*\S$|^\S$|^$
                        - minLength: 1
                        - maxLength: 4000
                        - pattern: ^[^\u0000]*$
                    - type: 'null'
                  description: What you expected the API to do.
                observed:
                  anyOf:
                    - type: string
                      allOf:
                        - pattern: ^\S[\s\S]*\S$|^\S$|^$
                        - minLength: 1
                        - maxLength: 4000
                        - pattern: ^[^\u0000]*$
                    - type: 'null'
                  description: What the API did instead.
                endpoint:
                  anyOf:
                    - type: string
                      allOf:
                        - pattern: ^\S[\s\S]*\S$|^\S$|^$
                        - minLength: 1
                        - maxLength: 200
                        - pattern: ^[^\u0000]*$
                    - type: 'null'
                  description: >-
                    The method and path this is about, for example `POST
                    /v1/waitlist_entries`.
                request_ids:
                  anyOf:
                    - type: array
                      items:
                        type: string
                        allOf:
                          - pattern: ^\S[\s\S]*\S$|^\S$|^$
                          - minLength: 1
                          - maxLength: 200
                          - pattern: ^[^\u0000]*$
                      allOf:
                        - maxItems: 10
                    - type: 'null'
                  description: >-
                    Up to ten ids of the requests this is about, usually the
                    `x-request-id` response header. Maple copies what its
                    request history holds for ids this app made in this
                    environment in the last seven days; any other id is kept as
                    you sent it.
              required:
                - kind
                - summary
              additionalProperties: false
        required: true
      responses:
        '200':
          description: Success
          content:
            application/json:
              schema:
                type: object
                properties:
                  object:
                    type: string
                    enum:
                      - feedback
                  id:
                    type: string
                  livemode:
                    type: boolean
                  created:
                    anyOf:
                      - anyOf:
                          - type: number
                          - type: string
                            enum:
                              - NaN
                          - type: string
                            enum:
                              - Infinity
                          - type: string
                            enum:
                              - '-Infinity'
                      - type: string
                        enum:
                          - Infinity
                          - '-Infinity'
                          - NaN
                  kind:
                    type: string
                    enum:
                      - bug
                      - missing_capability
                      - docs_wrong
                      - unclear_error
                      - other
                  summary:
                    type: string
                  request_ids:
                    type: array
                    items:
                      type: string
                  status:
                    type: string
                    enum:
                      - received
                required:
                  - object
                  - id
                  - livemode
                  - created
                  - kind
                  - summary
                  - request_ids
                  - status
                additionalProperties: false
        '400':
          description: DeveloperApiBadRequest
          content:
            application/json:
              schema:
                anyOf:
                  - $ref: '#/components/schemas/DeveloperApiBadRequest'
                  - $ref: '#/components/schemas/DeveloperApiBadRequest'
        '401':
          description: DeveloperApiUnauthorized
          content:
            application/json:
              schema:
                $ref: '#/components/schemas/DeveloperApiUnauthorized'
        '429':
          description: DeveloperApiRateLimited
          content:
            application/json:
              schema:
                anyOf:
                  - $ref: '#/components/schemas/DeveloperApiRateLimited1'
                  - $ref: '#/components/schemas/DeveloperApiRateLimited'
          headers:
            Retry-After:
              description: >-
                Seconds to wait before retrying; also returned as retry_after in
                the body.
              schema:
                type: integer
                minimum: 1
      security:
        - bearer: []
components:
  schemas:
    DeveloperApiBadRequest:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - DeveloperApiBadRequest
        code:
          type: string
        message:
          type: string
        feedback:
          type: string
          description: Where to report this error if it does not tell you what to change.
      required:
        - _tag
        - message
        - feedback
      additionalProperties: false
    DeveloperApiUnauthorized:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - DeveloperApiUnauthorized
        message:
          type: string
        feedback:
          type: string
          description: Where to report this error if it does not tell you what to change.
      required:
        - _tag
        - message
        - feedback
      additionalProperties: false
    DeveloperApiRateLimited1:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - DeveloperApiRateLimited
        message:
          type: string
        retry_after:
          anyOf:
            - anyOf:
                - type: number
                - type: string
                  enum:
                    - NaN
                - type: string
                  enum:
                    - Infinity
                - type: string
                  enum:
                    - '-Infinity'
            - type: string
              enum:
                - Infinity
                - '-Infinity'
                - NaN
        feedback:
          type: string
          description: Where to report this error if it does not tell you what to change.
      required:
        - _tag
        - message
        - retry_after
        - feedback
      additionalProperties: false
    DeveloperApiRateLimited:
      type: object
      properties:
        _tag:
          type: string
          enum:
            - DeveloperApiRateLimited
        message:
          type: string
        retry_after:
          anyOf:
            - type: number
            - type: string
              enum:
                - NaN
            - type: string
              enum:
                - Infinity
            - type: string
              enum:
                - '-Infinity'
        feedback:
          type: string
          description: Where to report this error if it does not tell you what to change.
      required:
        - _tag
        - message
        - retry_after
        - feedback
      additionalProperties: false
  securitySchemes:
    bearer:
      type: http
      scheme: bearer
      description: >-
        API key — `mpk_test_…` for the sandbox, `mpk_live_…` for production.
        Issued by Maple during partner onboarding.

````